Questions answered.
Charging made simple.

Use our Charger Finder and select your vehicle make and model. We will show the connector information and compatible charger options available in our marketplace. You can also compare the power, cable type and features before buying.

The figure is the charger’s maximum AC output. Your real charging speed also depends on your vehicle’s onboard charger and the electrical supply at the property. A higher-rated charger will not force a vehicle to accept more power than it supports.

A tethered charger has a cable permanently attached, making everyday charging quick and convenient. A socketed charger lets you use a removable cable, which can look tidier and gives you more flexibility if your vehicle or cable requirements change.

Yes. Add up to three published chargers to the comparison tool to review their power, connector, charging mode, features and price side by side.

Choose a charger or accessory, select any available options, add it to your cart and continue through checkout. Review your contact, delivery, installer and payment details carefully before confirming the order.

Available payment options are shown during checkout and may include cash on delivery, bank transfer or supported digital payment methods. The checkout page is the final source for the methods available for your order and location.

Yes. After a cash-on-delivery order is confirmed, the site creates a detailed payment slip containing your order, delivery and selected installer information. You can download or print it for your records.

Contact our support team as soon as possible with your order details. We will check the current order status and explain the available options. An order that has already been dispatched or prepared for installation may not be changeable.

We support nationwide delivery across Pakistan. Availability, shipping cost and delivery timing can vary by product, seller and destination, and will be confirmed for your order.

When tracking information is available, it will be shared with the contact details used at checkout. You can also contact our support team with your order reference for an update.

Check the outer packaging and product for visible damage, and confirm that the model and included accessories match your order. If anything appears incorrect, keep the packaging and contact support promptly with clear photos.

Yes. Where installation is available, select the installation option on the product page. Your cart will show nearby installers on the map so you can review their details and choose one before checkout.

The installer selection currently adds the displayed marketplace installation fee to your order summary. Any extra electrical work, cable distance, civil work or equipment identified during the site assessment is confirmed separately before work begins.

The installer may need photos or details of your parking location, distribution board, meter, available electrical supply and proposed cable route. A site assessment helps confirm the safest setup and any additional work required.

A fixed EV charger should be installed and tested by a qualified electrical professional. The correct protection, cable size, earthing and load assessment are important for safe and reliable charging.

Warranty coverage depends on the brand, product and seller. Check the warranty information on the product listing and retain your order documents. Our team can help direct a valid warranty request to the appropriate seller or manufacturer.

First check the charger status lights, vehicle connection and property power supply without opening the unit. Record any error message or indicator pattern, then contact support with your order details, charger model and photos or video of the issue.

Return eligibility depends on the item’s condition, the reason for return and the applicable seller terms. Do not install, alter or discard the packaging of an item you may need to return. Contact support first so the correct process can be confirmed.