1. Order Confirmation:
Once you place an order through our website, we will contact you via phone to confirm the order details. We require this confirmation to ensure accuracy and prevent any potential errors.

2. Shipping Method:
For orders confirmed via phone, we will ship the order to your specified address using our trusted shipping partners. If you have chosen the cash on delivery (COD) option, the shipment will be handed over to you upon delivery.

In the case of orders paid via bank transfer, we will ship the order after confirming the payment. Please note that bank transfer payments may take some time to process, and the shipment will be initiated once the payment is confirmed.

3. Installation Services:
If you require installation services along with your EV charger order, our sales personnel can visit your home or office to provide the installation service. In this case, you can make the payment at your location, and our sales personnel will provide you with a proper invoice.

We strive to provide reliable and efficient shipping services for all our customers. If you have any further questions or concerns regarding our shipping policy, please feel free to contact us.